Just think about the past business once, and you will find that it was damn slow as there was no Internet, Emails, mobile marketing, communication, etc. Just half a century ago, doing business was a real hectic thing, and thus one need to proper setup guidelines along with the deadline for each and every work. This was the reason why business used to have very low margin, and thus people always neglect doing business.
But, today as the technology has advanced a lot, People started coming towards business. Technology has helped business to grow at a rapid rate. After innovations, the expenses of companies have decreased a lot, and thus the products manufactured by them are way cheaper than before.
Communication: This was one of the biggest reasons for conflict between the businesses, but today as everyone has cell phones and Smartphone, people can do their urgent works on the phone itself. If you are in office, you don't have to prepare a letter for each and every to talk to your client or customer, you just have to send an Email, and it's done. The front party will go through and revert you back. This has made the communication way easier and faster than before.
Marketing: Technology today have saved a lot of money of small scale industries, as today they don't have to take prints of each of their product. They can easily promote their product over Televisions, social media websites, WhatsApp and much more. This is way easy process than before and cheap too. You don't have to go on printing the banners for advertisements if you want to widespread the promotion. Today you can easily spread your advertisement to the people of another part of the world by investing just some cents.
Productivity: When it comes to productivity, the highly advanced machines and setups are prepared so that the production cost of the product can be decreased and the time needed to produce the product also have been decreased. When it comes to robots, they are highly precise as they are operated by computers and thus the chances of making mistakes have been reducing to a lot of extents. Which simply means that the wastage of material also has been decreased.
Customer service: This is one of the major factors that every business keeps in mind. After all "customer is king of business." Just suppose that if you have launched a product and customers started buying it, now, suppose of they started facing some problem, how they get those fixed or rectified. This is where the customer service comes to light.
You must have seen that every company even the coffee makers also add their customer support number at the pack. The reason is simple that if any customer faces any issue with that product, he or she can call on the given number and get the issue resolved.
That's where the technology of communication plays a vital role, and thus all these technologies help in growing a company. If you are looking for someone who can do this work for you, you can meet Paul and get your work done with the super specialty as he has got a good amount of experience after working with many companies.