VoIP refers to a communication system that translates analog audio signals into digital voice, which can then be transmitted through the internet. In this regard, VoIP helps you to place phone calls through the internet without having to pay phone call charges. In this article, we'll go through ways in which VoIP can be of benefit to your business. We shall also explore means of safeguarding your VoIP to make sure it works efficiently.
Cutting Costs
One of the ways of increasing your business's profitability is to cut the costs. With regards to this, VoIP, which is much cheaper, helps you cut the costs you incur in the form of phone bills. In most cases, all you need while calling on VoIP is internet connection.
Portability and Convenience
The benefits extended by VoIP are available throughout the world. By use of any broadband internet connection, you can easily access your VoIP phone, and you will be provided with a dial tone. Therefore, you can place VoIP calls from anywhere in the world, just as long as there is internet connectivity.
Flexibility
You can use your normal phone to place VoIP calls; all you need is a VoIP converter or a VoIP phone adapter. A VoIP converter looks like a flash disk. It senses signals coming from analog phones and coverts them into digital data. All that is needed in this process is a computer and internet connection. VoIP allows you to use your regular phone, for easy communication with people using conventional phone systems. You may also make computer to computer VoIP calls, or you could decide to your specialized VoIP phones, which look just like ordinary phones.
Multi-Purpose System
VoIP system not only allows you to make free phone calls but also to conduct a videoconference. In this regard, the system allows you to attend your business meetings without having to be there physically.
VoIP Risks and Tips on How to Mitigate Them
VoIP is a relatively young communication system, and as such, it faces several threats. Fortunately, there are effective solutions for these risks, as explained below.
Conversation Eavesdropping
Hackers could compromise your VoIP by converting your calls into WAV files and listening to them outside of your VoIP network. To reduce the chances of this happening, you could get rid of a lot of threats by blocking international phone calls. In case you regularly make calls to a particular country, then you can block all others except that country. Blocking international calls will necessitate making occasional calls to your service provider asking them to unblock a given country, but the security is worth the little inconvenience.
Call Interception
In the event that cyber criminals are able to hack your VoIP server, they may intercept or redirect your calls. Some could even pretend to be your VoIP-server's representatives. They may then use this impersonation to solicit certain important information from you. To avoid this problem, you could install anti-spyware programs to safeguard your computer, and properly verify that you are talking to the right people when contacting your VoIP providers.
Consider putting in place the following additional security measures:
Firewalls
To boost the effectiveness of the security measures put in place by your VoIP providers, you could install VoIP-ready firewalls. Such tools work by controlling all risks involved with IP-based calls.
Utilize VoIP Phones
In case you seek maximum security, you can avoid using softphone systems. A softphone system means the use of only a computer, VoIP software, and headsets to make VoIP calls. Although this system seems pretty simple, it is faced with considerable amounts of security threats from cyber criminals. Therefore, you could consider using VoIP phones, which not only provided a higher voice-quality but also avoid most security threats.
Monitoring Traffic That Is Out Of the Ordinary
To properly identify potential threats, you could keep an eye on calls that appear unordinary. Such calls include:
• Calls from destinations that haven't been called before
• Calls outside of business hours
VoIP can go a long way towards improving your business with regards to efficiency of calls and reduction of phone-call expenses. Therefore, it would be a great move to shift from the conventional phone-call system to the VoIP system. In this regard, you could try the voip phone service for business.