The Galaxy S8 and S8 Plus are very important smartphones for Samsung due to the disaster that was the Galaxy Note 7. The S8 is viewed as an opportunity for Samsung to demonstrate it can produce a fault-free handset, and yet, it looks as though there is a problem. This time it isn't the battery, it's the much more visible display.
According the The Korea Herald, which shared the image you see below, consumers who preordered the S8 and S8 Plus in Korea have taken delivery of their new phones. But the complaints are already starting to appear regarding a reddish tint visible across the display.
Samsung was quick to respond to complaints and claims this is not a display fault. The company advises S8 owners experiencing the reddish tint to adjust the display settings on the phone. However, this apparently isn't working in all cases, so Samsung is allowing an exchange to happen at service centers.
As to the cause of the color balance problem, the culprit is thought to be 'deep red' OLEDs. Samsung uses two subpixels in the S8's OLED display, which break down to red-green and blue-green. So as to offset the potential color balance problem of too much green, Samsung strengthened the red color. The red tint suggests they overdid it.
Related
- The Best Deals for the Samsung Galaxy S8The Best Deals for the Samsung Galaxy S8
Testing prior to the launch of the S8 suggested the display is the best you can buy. However, PhoneArena spoke to an industry analyst who suggested Samsung rushed production to meet demand and this is the negative result.
With the S8 and S8 Plus launching more widely in a couple of days, it could be a very stressful 48 hours for Samsung. Right now, the company claims it's a feature of the phone you can adjust, but if the complaints keep mounting it could force them to accept this is actually a problem they need to fix.
The Galaxy S8 and S8 Plus are just incredible, but Samsung's Bixby assistant isn't.
Samsung's personal voice assistant, called Bixby, will launch with the Galaxy S8 this month, but you won't be able to talk to it until later this spring.
Red Hat OpenStack gets cozy with HPE NFV Systems at Mobile World Congress, offering open-source choice for modernizing telecommunications stacks.
Relax Galaxy S8 Owners Complain of Red Display stories
The study, released today by analytics firm Zendrive, found that 'Americans use their phones nearly every single time they get behind the wheel.'
Qualcomm is also the recipient of a lawsuit from Apple and the subject of multiple government investigations into its business practices.
Samsung's personal voice assistant, called Bixby, will launch with the Galaxy S8 this month, but you won't be able to talk to it until later this spring.
A security researcher demonstrated an exploit that uses digital terrestrial TV signals to implant malicious code in the web browsers of smart TVs.
Who makes the best phones? What's the best mobile operating system? Which carrier do our readers like best? Our latest Readers' Choice survey reveals all.
A 34-foot display supporting HDR and backed by a Harman audio system. Is that enough to entice us back to movie theaters?
Rather than just having one display on a smartwatch, Samsung wants two, with the second being placed around the rotating rim of the watch.
While other manufacturers are ditching curved TVs, Samsung is embracing them as sales are set to peak this year.
Artificial intelligence will make the electronic devices of tomorrow smarter, but not if their processors—made by companies like ARM—aren't up to the task.
Pro tip: Don't play around with your charging iPhone while taking a bath, or you might die.
OnePlus had been hyping this on Twitter for days, only to let down some fans with a relatively minor announcement.
Hanging a TV above your fireplace mantle is nothing new, but a new model from Samsung mounts flush with the wall and includes a bezel that looks like an actual picture frame.
Verizon will blast gigabit Internet into your window. At MWC, we saw how that will happen.
Samsung has a stylus which feels just like a fine European pencil. We tried it.
Microsoft's mobile OS has only 0.3 percent of the market while BlackBerry's share dropped to zero.
Samsung Display secures huge order worth billions from its rival.
The New Revolution Galactic Attack offers a gaming-like experience.
Modern smartphones have had a good run, but the next big technological paradigm might already be here.
Design patent cases very rarely reach the Supreme Court. It had not heard such a case in more than 120 years.
The Chinese company on Thursday launched a new premium phone, which will sell for about $777.
With upgrades including great cameras, you won't do better at this price.
The Gear VR controller is exactly what we've been waiting for. And it finally gives Samsung a decent competitor to Google's DayDream View.
The Galaxy S8 and S8 Plus are just incredible, but Samsung's Bixby assistant isn't.
Last week, Facebook announced that Messenger now has 1.2 billion monthly users, making it one of the most popular messaging apps in the world. With so many user...
Facebook disabled the suspect's account within 23 minutes of receiving the first report about the murder video, but admitted that's not good enough.
Grand Theft Auto V is a very rich and realistic simulation from which to learn to drive.
My car doesn't support CarPlay or Android Auto, but Navdy adds smart features for just $499.
Everyone knows Microsoft Office, but it's not your only choice for word processing, spreadsheets, and presentation software. These office suites are tops, whether you want local or cloud-based office functionality.
Uber Central is a new feature that lets business users book multiple rides at once for guests, VIPs, and visitors.
The real star of the new Google Earth, now on Chrome and Android, is Voyager, which the company calls 'a showcase of interactive guided tours.'